At Josephine’s, you will have the peace of mind in the knowledge that our reputation of integrity is also backed up by a solid guarantee.
All diamond and precious stone jewellery is accompanied by an appraisal certificate prepared by an independent gemological laboratory at no extra charge to you.
LIFE TIME TRADE-UP
At any time, your Josephine’s diamond ring, solitaire pendant or solitaire earrings can be traded-up for a new item provided that the new item has a value at least 50% higher than the original.
RISK FREE ENGAGEMENT RING SURPRISE PROPOSAL
If our joint effort has not resulted in an engagement ring setting that is 100% to her taste and desire when you surprise her with the proposal, we will gladly transfer the diamond at no extra charge, to another setting of similar value that she can choose after the surprise is over. Only complicated customized settings would incur an additional charge.
CLEANING AND EXAMINATION
We highly recommend that you bring in your diamond jewellery annually to have it examined for wear and ultrasonically cleaned free of charge.
In striving for total satisfaction for the recipient of gifts, any item can be exchanged within seven days, or longer by written arrangement, for any other item of similar value or more, provided that the item being exchanged is not used and is in original condition.
Josephine’s Unique business concept is as unique among Jewelers as the unique jewellery we have designed and created for more than thirty years for our ever growing list of satisfied customers. Our low overhead, direct purchasing from source and inexpensive word of mouth advertising and referrals affords us an unbeatable competitive advantage to deliver terrific value.
Our brand new luxury studio at 21 Dundas Square, #1209 is located in the heart of Toronto’s Jewellery district and one of the city’s busiest intersections across the Eaton Centre enables us to interact with the top and most talented craftsmen in the industry and keep abreast of all the latest styles and designs. Combined with a highly personalized service and our commitment to exceed our customers expectation for excellence, a visit to one of our locations is a must in your search not only for your immediate need but to choose a one stop jeweller for all your future jewellery, big or small, for many years to come.
Q. How do I know what I am getting? Does your jewellery come with a certificate?
A. All diamond and precious stone jewellery is accompanied by an appraisal certificate prepared by an independent gemological laboratory.
Q. Can you make me a ring I have seen a picture of elsewhere?
A. Our team of innovative custom design experts can just about make you any piece of jewellery.
Q. Your prices are very competitive but will I get quality goods?
A. Our unique approach to marketing with very low overhead, buying directly from source without middlemen and low markups allows us to deliver the highest quality goods at wholesale prices or better.
Q. How long have you been in this business?
A. Since 1982.
Q. I have been hearing and reading about Canadian Diamonds. Do you carry them?
A. Canada is fast becoming a major producer of diamonds. We can certainly help you choose one and of course they come with a full certificate of authenticity complete with serial numbers and other identifying logos marked on the diamond.
Q. I have a question but I do not see it here?
A. We would be happy to answer any questions you have. Please send an E-mail to firstname.lastname@example.org or visit our Contact page to fill out a brief questionnaire form and one of our specialists will respond promptly.